Reference

Terms and Conditions That Govern Your 0qp Account

These terms set out the rules between you and 0qp when you open an account and access our lobby — covering deposits, withdrawals, content access, and how we…

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What These Terms Cover and How They Apply

0qp Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on 0qp, you confirm that you have read, understood, and agreed to these terms in full. We reserve the right to update any clause in these terms, and we will notify you of material changes via the email address linked to your

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account. Continued use of your account after any change constitutes acceptance. These terms apply to all activity on your account — including deposits made via UPI, Paytm, or PhonePe, any withdrawals you request, and your use of all content within the lobby. Access to specific games
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or sections of the lobby may be restricted depending on your region and what local law permits. We do not accept liability for losses arising from access attempted in a jurisdiction where we cannot lawfully serve you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you believe a decision affecting your account has not followed these terms correctly, our support team is…

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Our approach to these terms is built around clear accountability — you know what we collect, why we hold it, and how to ask us to change it.

Data We Collect

We collect the details you provide at account opening — name, email, and payment method identifiers such as your UPI handle or linked Paytm number — and transaction logs tied to your account activity within the lobby.

Cookie Handling

Cookies on 0qp.net track your session state and lobby preferences. You can manage cookie permissions through your browser settings at any time. Disabling cookies may affect how the lobby loads and how your session is maintained.

Account Security

Your account is protected by password authentication and session tokens that expire after inactivity. We recommend you do not share your login credentials. Suspicious activity should be reported to support immediately so we can act on your account.

Data Retention

We retain account and transaction records for the period required under applicable law. After account closure, your data is held for the legally mandated retention window, then deleted or anonymised in line with our data handling policy.

Your Correction Rights

If any personal detail we hold about you is incorrect — your name, email, or linked PhonePe number — you can request a correction by contacting support with supporting documentation. We process correction requests within five business days.

Dispute Escalation

If a dispute about these terms is not resolved at the support level, you may request escalation to our compliance team in writing via email. We will confirm receipt within 48 hours and provide a resolution timeline with your case reference.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work, what rights you hold as an account holder, and what to do when something does not go the way you expected.

Yes. We may update these terms at any time. When we make a material change, we will send a notification to the email address on your account. Continuing to use your account after that notification means you accept the updated terms.

Yes. All payment activity on your account — whether you deposit via UPI, Paytm, or PhonePe — is governed by these terms. Each method is subject to the same withdrawal and dispute clauses that apply to your account as a whole.

Access depends on local law. If you attempt to use your account from a jurisdiction where we cannot lawfully serve you, your access may be suspended and any pending transactions may be held pending compliance review. Check your local rules before logging in.

Contact our support team by email with your account identifier and a subject line referencing a data access request. We will compile and send your data within the timeframe required under applicable law, usually within 30 days of a verified request.

Raise a terms dispute through our live chat or email support first. If the response does not resolve it, request escalation to the compliance team in writing. We will assign a case reference and give you a clear timeline for a written resolution.

We retain records for the period mandated by applicable law in your jurisdiction. Once that window closes, your data is deleted or anonymised. You can ask support for an estimate of your specific retention period at any time.

Yes. Submit a correction or deletion request via email with documentation supporting the change — such as a government-issued ID for name corrections. We aim to action verified requests within five business days and will confirm completion by email.

Terms and Conditions That Govern Your 0qp Account

How to Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Data We Collect

Cookie Handling

Account Security

Data Retention

Your Correction Rights

Dispute Escalation

Common Questions About These Terms

01 Can 0qp change these terms after I have opened an account?

02 Do these terms apply to deposits made via UPI, Paytm, or PhonePe?

03 What happens if I access the platform from a region where it is not permitted?

04 How do I request a copy of the personal data 0qp holds about me?

05 What should I do if I think a decision about my account violated these terms?

06 How long does 0qp keep my account and transaction records after closure?

07 Can I ask 0qp to correct or delete incorrect information on my account?

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