Reference

Privacy Policy for your 0qp account

Your 0qp account connects the lobby, wallet, KYC checks and support messages, so this Privacy Policy explains what data we collect and why.

UPI receipt dataPaytm wallet recordsPhonePe account checksCookie choices
0qp Privacy Policy for your 0qp account
CONTACT ROUTES

Privacy help paths on 0qp

You can ask about this Privacy Policy before or after you open an account.

Privacy email Write to [email protected] with your account email or phone number, the request you want…
In-account chat Use chat after signing in when your request relates to cookies, login records, KYC…
Support form If you cannot access your account, send the form with your registered contact detail…
ACCOUNT SAFETY

Data care across wallet and games

We handle privacy as an operating process, not a footer link. The team separates payment references from game session logs where practical, restricts access to KYC files, and keeps cookie settings visible…

Data we collect

We collect account details you give us, device signals, login records, KYC files, cookie choices, support messages and wallet references needed to run your account and answer privacy requests.

Cookie choices

Cookies help keep you signed in, remember display choices and flag unusual account access. You can change non-essential cookie choices from your account area when the setting is available.

Wallet records

UPI, Paytm and PhonePe references are used to match payments, handle failed transfers and answer wallet queries. We do not display full sensitive payment details in general support messages.

Account security

We use sign-in logs, device checks and one-time codes where needed to reduce account misuse. If a privacy request looks unusual, we ask for extra confirmation before acting.

Retention windows

We keep data only for account operation, dispute handling, security checks and legal record duties. When a record is no longer needed, we delete it or remove direct identity links.

Change requests

You can ask us to correct wrong profile details, update contact data or close account records where the law allows. Some payment and KYC records may need to stay for required periods.

Privacy questions before you join

These answers explain the parts of the Privacy Policy we get asked about most: account data, payment records, cookies, access rights, correction requests and local-law access. If your question involves a specific account, contact us through a route listed above so we can confirm identity and respond with account-linked detail.

We collect the details needed to create and operate your account, such as name, contact details, login records, device signals, KYC files where required, cookie choices and support messages.

We use payment references to match transfers, trace failed or delayed wallet actions, handle disputes and meet record duties. We keep sensitive payment details restricted to staff who need access.

Yes, you can request a copy through email, chat or the support form. We will confirm your identity first, then share the account data we can provide under applicable local law.

Retention depends on the record type. Support messages may be kept for query handling, while KYC and payment records may stay longer where law or dispute handling requires it.

Yes, ask us to correct details that are inaccurate or outdated. We may request proof before changing data linked to KYC, wallet records, account recovery or security checks.

Cookies can remember sign-in status, device settings and consent choices. Where non-essential cookies are used, your account area will show the available setting so you can change it.

Access and eligibility depend on local law and are available where local law permits. If a rule limits access, we may retain required account records while restricting account activity.